We prioritize super‑fast processing and delivery. Orders placed before 12:00 PM EST are typically shipped the same day. Once shipped, you can expect:

USPS Priority — usually 1–3 business days

UPS or FedEx — typically 1–5 business days

Delivery estimates are provided by the carrier and can change due to weather, holidays, or other shipping delays. We'll notify you if anything unexpected comes up.

For a quick look at how long shipping may take, you can reference our transit map: netrition.com/pages/transit-map.

Tracking updates can occasionally pause while your package is moving between carrier facilities. It's normal for tracking to remain unchanged for 24-48 hours before the next scan appears. If your tracking hasn't updated for more than 5 business days, please contact our customer service team and we'll be happy to help.

If your order hasn't shipped yet, we may still be able to help. Once it's with the carrier, changes are usually no longer possible.

First, check around your home, mailbox, leasing office, or with neighbors. Carriers occasionally mark packages as delivered a little early. If it's still missing after 24–48 hours, reach out to us and we'll help.

First, check around your home, mailbox, leasing office, or with neighbors. Carriers occasionally mark packages as delivered a little early. If it's still missing after 24–48 hours, reach out to us and we'll help.

If your product feels soft, place the unopened item or box in the fridge for about an hour and it will firm back up. The appearance may look a little different, but quality and taste are not affected. We just suggest waiting to handle individually wrapped items until they have fully set.