Please do not order items that are illegal to import into your country. We try to make your transaction as easy as possible by providing any information we can gather; however laws are different in every Country and do change from time to time, so it is near impossible to keep up with them all. Netrition will not be held responsible if your package does not clear Customs.

If your package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition and are not expired, we will credit you the product cost, but you are still responsible for the original and the return shipping charges.

Specific Items / Ingredients Prohibited To Import:

  • More than a 90-day supply (90 servings) of any supplement
  • DMAA (methylhexaneamine/1,3-dimethylamylamine)
  • Hoodia
  • Carnitine
  • Acetyl-L-Carnitine
  • L-Tryptophan (5-HTP)
  • DHEA
  • Pregnenolone
  • Androstenedione
  • Yohimbe
  • Human Growth Hormone (HGH)
  • Products containing Vitamin K
  • Products that are 100% milk-based (requires import permit)
  • Taxes and Tariffs:

    Any shipment valued under $20 CA will not be subject to tariffs or VAT.
    You will be charged any applicable fees for any shipment over this amount at the time of delivery.

    Customs brokerage fees, taxes, or tariffs are NOT included in your shipping cost. These additional charges are your responsibility upon delivery.

    The following websites may also be helpful to you:

    Canada Post Customs Requirements
    Canada Border Services Agency
    Health Canada


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