Please do not order items that are illegal to import into your country. We try to make your transaction as easy as possible by providing any information we can gather; however laws are different in every Country and do change from time to time, so it is near impossible to keep up with them all. Netrition will not be held responsible if your package does not clear Customs.

If your package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition and are not expired, we will credit you the product cost, but you are still responsible for the original and return shipping charges.

Specific Items / Ingredients Prohibited To Import:

  • More than a 90-day supply (90 servings) of any supplement
  • Alfalfa
  • Artichoke Extract
  • Apple Cider Vinegar
  • Bee pollen granules and powder (pills and other forms are OK to import)
  • Milk
  • Any Protein Powder (Customs requires information that Netrition is unable to provide.)
  • Deer Antler Velvet
  • Dimethylaminoethanol (DMAE)
  • DMAA (methylhexaneamine/1,3-dimethylamylamine)
  • Ecdysterone or 20-Hydroxyecdysone
  • Hawthorne Berry
  • Kava Kava (Piper Methysticum) - must have special permit to import
  • MSM
  • DHEA
  • Melatonin
  • Xylitol
  • Hoodia Gordinii
  • Camu Camu powder
  • Lecithin
  • L-Dopa (HGH precursor)
  • Mucuna Pruriens
  • Olive Leaf
  • Pregnenolone
  • Prickly Pear Cactus
  • Progesterone
  • ProHormones/ProAnabolics of any kind
  • Synephrine
  • Wheat Grass (Triticum aesvitum)
  • Yohimbe
  • In general, products containing hormones such as androsterone, HGH, 7-Keto, etc.

    Taxes and Tariffs:

    The Tariff-Free Allowance for Australia is $1,000AU.

    Customs brokerage fees, taxes, or tariffs are NOT included in your shipping cost. These additional charges are your responsibility upon delivery.

    Importing Health Supplements:

    Commercially prepared and packaged 100 per cent synthetic or mineral health supplements do not require an import permit to be imported to Australia.

    Health supplements containing plant/herbal based ingredients do not require an import permit if they meet the following conditions:

    -The product is commercially prepared and packaged and is in one of the following forms: capsules, tablets, vials for injection, liquid, powder, ointment
    -The product is for human consumption only
    -The product is imported into Australia (whether personally or by post) by a person who intends to use it for their own personal use

    The above information was provided by the Australian Department of Agriculture, Fisheries and Forestry (DAFF) website.

    The following websites may also be helpful to you:

    Australian Department of Health and Ageing
    Australian Customs and Border Protection Service


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