Please do not order items that are illegal to import into your country. We try to make your transaction as easy as possible by providing any information we can gather; however laws are different in every Country and do change from time to time, so it is near impossible to keep up with them all. Netrition will not be held responsible if your package does not clear Customs.

If your package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition and are not expired, we will credit you the product cost, but you are still responsible for the original and the return shipping charges.

Specific Items / Ingredients Prohibited To Import:

Food Supplements And Vitamins:
Mexico Ministry of Health authorization is mandatory. Register of authorized importer is mandatory (Padr n de Importadores). Analysis of laboratory can be expected.

It has been our experience that the majority of packages shipped through UPS and Fed-Ex to Mexico do not clear customs. Therefore, we only ship via Airmail to Mexico.

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