Smart Baking Company SmartCake is a moist gluten-free, low-carb snack cake. SmartCake has zero carbs from starch, zero carbs from sugar, and only good carbs from fiber. SmartCakes are low-calorie cakes and are high in omega-3 fatty acids.
Due to the lack of preservatives in this product, it is kept frozen in our Netrition warehouse until the day it ships. It must be refrozen upon receipt and kept frozen until ready to use. No credit will be issued for improperly stored goods.
* This product is sensitive to heat. During summer months, please consider purchasing our Cold Pack Service to avoid possible melting. Also consider upgrading to Priority shipping or 2-day Air as the cold pack service only guarantees 48 hours of protection. Unfortunately, Netrition cannot control weather conditions which could affect products once an order has left our warehouse. We promptly ship all orders from our climate-controlled warehouse, but extreme temperature fluctuations during transit are out of our control. No returns, exchanges or credits on products that might have been affected by melting.
Simple Solution to a Sticky Situation: If you encounter product melting issues, place boxes of bars or unopened items in the refrigerator for about an hour. For best results, minimize handling of individually wrapped products as much as possible. Although appearance may be slightly altered, items will re-harden with no loss of nutrition or taste.